Security

Your data,
on your terms.

Built for sales teams that take customer data seriously. Strong defaults, transparent practices, no dark patterns. We treat your data the way we’d want ours treated.

[01]
How we protect your data

Encryption everywhere

TLS 1.3 in transit, AES-256 at rest. Per-tenant keys for sensitive fields. No exceptions, no flags to flip.

SOC 2 — in progress

Type II audit underway. Controls already aligned with the framework. Report available on request once issued.

GDPR & LGPD aligned

Standard DPA available, full data export at any time, right-to-be-forgotten built into the product.

SSO + 2FA

Google, Microsoft, Okta. SAML 2.0 on Scale plan. Time-based 2FA included on every plan.

Data residency

Pick where your data lives — São Paulo, Frankfurt, or Virginia. We never replicate across regions without consent.

Backups & recovery

Encrypted snapshots every 24h, 30-day retention. Point-in-time recovery on Scale.

Audit logs

Every record access, every settings change, logged and exportable. 90-day retention by default.

Penetration testing

Annual third-party pentests. Critical findings remediated within 7 days, others within 30.

Incident response

24/7 on-call. Customers notified within 24h of any confirmed security incident — no exceptions.

[02]
Principles
01

Your data is yours

We never sell, share, or rent customer data. We do not train AI models on your records. Full export available at any time, in machine-readable format.

02

Least access by default

Engineers do not have routine access to production data. Just-in-time approval, time-bound, fully logged. Reviewed quarterly.

03

Transparent practices

Status page, changelog, breach disclosure policy — public. We’d rather earn trust by showing our work than by claiming it.

[ Found something? ]

Responsible disclosure.

If you believe you’ve found a security vulnerability, please email security@notealy.com. We respond within 24 hours, acknowledge confirmed reports publicly, and offer rewards proportional to severity.